What to Do Now

• Report the incident — especially any acts that adversely affect patients. Before submitting the form to incidents@magmutual.com, be sure to complete all form fields, provide all relevant details and include any legal documentation. You can also submit your claim online in your MagMutual web account.
• Gather your medical record content; handle legal and medical documentation in a responsible and appropriate manner, in compliance with the record management regulations of your state.
• Consult your policy and/or contact our service team at (800) 282-4882.   Read our claims FAQ or our claims page to learn more about the process.

What Not to Do Now

• Don’t edit or update medical records; consult with assigned legal counsel or your assigned claims analyst before adding or revising notes. 
• Don’t agree to make any payments. Rather, let our team help you respond to a claim, gather evidence to support your defense, and negotiate a fair settlement or fight for your rights in court. 
• Don’t make any public statements about incident.

What to Know

• Understand the time required of you throughout the litigation process will vary. You may be called away from your practice due to case preparation or to attend deposition or trial. 
• For matters that move to trial, the amount of time devoted to the litigation increases significantly, and you will be expected to attend each day of trial and to make yourself available for pre-trial preparation (which may include planning, strategy or practice).

Take Care of Yourself

• It’s important to keep information related to your medical malpractice case confidential. 
• If you wish to speak with someone about the impact litigation is having on your personal and professional life, we encourage you to contact a MagMutual peer supporter. You can talk to your claims analyst about putting you in touch with one.
• You need to take financial care of yourself as well. Make sure you have adequate insurance coverage, consult with a financial planner or estate lawyer for information specific to your personal situation.